Installer & contractor enquiries
Start with the opening.
Bring your door schedule and installation requirements. Review fit and configuration before committing hardware to a project.
Your conversation with Retesz
A clear brief. A better fit.
- Door thickness, preparation and handing
- Latch or mortise configuration for each model
- Power and exact app variant
- Installation documents and support questions
Tell us what you need. We’ll confirm pricing, availability and the terms for your request.
Professional enquiries
Before you specify.
Which models offer TTLock and single-latch versions?
TTLock and single-latch versions are available configuration options on Retesz Axis, Arc, Line and Edge, not standard on every unit. US wooden-door suitability requires final verification of dimensions, handing, backset, door thickness, latch preparation and compliance. No UL, ANSI or BHMA certification is claimed.
Can I request 500–5,000+ locks?
Yes. Submit the approximate quantity, model mix, property type and timeline. Retesz records the request for review; pricing, allocation and delivery terms are confirmed separately.
Are all models Bluetooth-only?
No. Core and Classic operate locally over Bluetooth without a gateway for local operation. Handle locks have model-specific app and connectivity variants; Vision lists a Tuya WiFi variant. Confirm the exact configuration before specifying.
What is included in a sample kit?
Request the models, finishes and app variants you need to assess. Kit contents, sample pricing, availability, shipping and any return terms require individual confirmation. Submitting a request does not place an order.
Are dealer discounts or minimum orders published?
Commercial pricing and program terms are discussed for your business and project. No minimum quantity, discount or territory entitlement is established by an inquiry.
What should an installer confirm?
Measure door thickness and review preparation, handing, latch or mortise configuration, power and app variant. Request the applicable installation documentation; product imagery is not a technical drawing.
Do these documents establish warranty or certification?
No. The sales materials summarize verified catalog information. Official manuals, warranty terms, certification evidence and unlisted dimensions must be requested and confirmed separately.